Responsible Gambling | WinCraft
WinCraft’s goal is to ensure that gambling remains a joy, not a burden. We provide a safe environment, along with tools and support for those who want to stay in control of their play, as well as for those who may already need help.
1. What Does Responsible Gambling Mean?
Responsible gambling is a series of conscious decisions: treating gambling as entertainment, within pre-set limits, and stopping when necessary. It is not a source of income, not an escape from problems, but relaxation with boundaries.
2. Quick Self-Check
Ask yourself these questions:
- Do you often spend more than you planned?
- Has gambling harmed your work, studies, or relationships?
- Do you hide how much you play or spend?
- Do you get irritated if you cannot play?
- Do you try to “win back” your losses?
If you answered yes to several, it is advisable to set limits right away or talk to someone.
3. WinCraft Tools for Control
In your account under “Security / Responsible Gambling” or through customer support, you can:
- Deposit limits – set daily, weekly, or monthly caps. Reductions take effect immediately, increases only after 24 hours.
- Time limits and reminders – define daily playtime; reminders notify you when nearing the limit.
- Temporary breaks – 24 hours, 7 days, or 30 days. During this time you cannot log in and no promotions are sent.
- Full self-exclusion – indefinite blocking of your account, only lifted upon a verified written request.
These tools work best together: if unsure, start with a deposit limit and then add a break.
4. Protection of Minors
The service is not available to anyone under 18. Age declaration is required at registration, and KYC before withdrawals. For home protection we recommend parental control tools: Net Nanny, Qustodio, Norton Family, Google Family Link. These significantly reduce the risk of unauthorized access.
5. External Help if Needed
Free and anonymous support:
- Gamblers Anonymous Hungary – gamblersanonymous.hu
- Kék Vonal Child Crisis Foundation (for minors) – kekvonal.hu
- GamCare – gamcare.org.uk
- BeGambleAware – begambleaware.org
- GamblingTherapy – gamblingtherapy.org
If you feel you are losing control, reach out today. Even the first conversation makes a difference.
6. Simple, Effective Tips
- Only play when calm; avoid gambling under alcohol or drugs.
- Take breaks, set timers.
- Do not try to make a living from gambling.
- Do not chase losses.
- If you are having a bad day, stop. Tomorrow is another day.
These may sound simple, but they are the most effective in the long run.
7. For Family Members
Problem gambling affects families too. Warning signs may include secrecy, unexplained financial problems, frequent borrowing, irritability. Stay calm, do not finance the gambling, encourage seeking help, and look for a support group or professional. You are not alone.
8. Blocking and Filtering Tools
| Tool / Software | Function |
| Gamban | Blocks gambling sites and apps across devices |
| BetBlocker | Free, supports many devices, long-term blocking |
| Net Nanny, Qustodio | Parental control, web filtering, screen time management |
| Kaspersky Safe Kids | Monitoring and limiting minors’ online activity |
Installation takes minutes, but the effect is huge: they help you stick to your decisions.
9. Legal Background and Compliance
We operate in line with current Hungarian and EU consumer protection, player protection, and data protection (GDPR) principles. Responsible gambling is not a separate service, but a core principle: limits, warnings, and human support together.
10. FAQ – Frequently Asked Questions
Can I change my deposit limits?
Yes. You can lower them anytime (effective immediately). Raising them requires a 24-hour wait.
What happens during self-exclusion?
Your account is blocked, you cannot log in or play, and we do not send marketing messages. The block lasts until the chosen period ends.
What if a minor registers?
Contact us. We will immediately review and, if necessary, close the account with further steps.
Can I cancel self-exclusion?
Not during the exclusion period. After expiry, reactivation is possible with additional confirmation.
11. Contact
If you want to set limits, request self-exclusion, or simply talk to someone:
- Email: [email protected]
- Subject: Responsible Gambling Support
We aim to reply to all inquiries within 24–48 hours.
Responsible gambling is our shared responsibility. We provide the tools and support, you make the right choices: limits, breaks, honesty with yourself. Play smart and conscious – this way it remains a true experience.