Terms and Conditions | WinCraft

1. Introduction

This document sets out the official terms of use for the online casino services provided on wincraftcasino-hu.net. The service provider is Casiworx N.V. (registered office: Curaçao, company registration number: 163922), and payment processing is carried out by Xenith Ltd. (Cyprus).
By opening the website or completing registration, the user (hereinafter: Player) accepts all provisions of these GTC.

2. Conditions of Use

WinCraft Casino may only be used by natural persons who:

  • are at least 18 years of age,
  • are legally competent,
  • reside in a country where online gambling is not prohibited,
  • are not subject to gambling bans or self-exclusion.

It is the Player’s responsibility to ensure that online gambling is lawful under their jurisdiction. The provider reserves the right to deny access in cases of unlawful or questionable eligibility.

3. Registration and Account Use

3.1. Account Creation

During registration, the Player must provide:

  • full name,
  • valid email address,
  • username and password,
  • date of birth,
  • country of residence.

The account becomes active only after confirming the activation link sent via email. The Player is responsible for the accuracy and currency of the information.

3.2. One User – One Account

Each natural person may maintain only one player account. Multiple registrations, abuse from the same IP or device, or accounts created with identical financial details may result in immediate suspension.

3.3. Account Closure and Self-Exclusion

Players may request temporary or permanent closure of their accounts. In cases of rule violation or suspicious activity, the provider may suspend or terminate the account unilaterally. Notification will be sent regarding the reason and duration of the suspension.

4. Bonus Terms

4.1. Bonus Activation

Bonuses may be claimed automatically or with manual approval via the Promotions interface. Each offer has unique conditions detailed in the promotional card and the bonus rules.

4.2. Wagering Requirements and Winning Limits

  • Wagering requirement: typically x40–x70.
  • Maximum bet while using a bonus: €5.
  • Bonus validity: 10 days.
  • Free spins validity: 24 hours.
  • Maximum withdrawal from a bonus: 10x the bonus or deposit.

The specific parameters are always shown on the offer card; activating a bonus constitutes acceptance of its terms.

4.3. Prohibited Practices

It is forbidden to claim bonuses with multiple accounts, postpone or save bonus rounds, apply “bonus hunting” strategies, or use automated software/scripts. In case of violation, the provider may cancel the bonus and related winnings, suspend the account, and terminate access to services.

5. Game Use

Game operation is ensured by an independent RNG (random number generator). The use of any automated or manipulative tools is prohibited. The Player is responsible for their own internet connection and device functionality. In case of technical failure, the last valid game state is restored; details are logged in the game records.

6. Deposits and Withdrawals

6.1. Accepted Payment Methods

  • Bank cards (Visa, Mastercard)
  • Cryptocurrencies (Bitcoin, Ethereum, Tether/USDT, in some cases Litecoin)
  • Interac (for Canadian players only)

Available methods may vary by country; the current list is accessible in the Cashier.

6.2. Transaction Limits

  • Minimum deposit: €5
  • Minimum withdrawal: €20
  • Daily limit: €1,000
  • Weekly limit: €3,000
  • Monthly limit: €10,000

VIP levels may result in modified limits; players will be notified separately.

6.3. KYC and Processing

Identity verification (KYC) is mandatory before withdrawal. Approval usually takes between 5 minutes and 24 hours depending on the payment method. The provider may request additional documents for compliance checks.

7. Violations and Account Blocking

Violations include, but are not limited to: providing false data, maintaining multiple accounts, abusing bonuses, suspected fraud or money laundering, or any attempt to bypass the system. In such cases, the provider may temporarily or permanently block the account, freeze/delete winnings, terminate access, and in serious cases, report to the authorities.

8. Data Protection

Data processing is carried out in compliance with the EU General Data Protection Regulation (GDPR). Players may request correction or deletion of their data within the framework of applicable law. Detailed data protection conditions are available on the privacy-policy page.

9. Jurisdiction

The operation of the casino is governed by the laws of Curaçao; in case of disputes, the courts of Curaçao have jurisdiction. The user acknowledges that in case of discrepancy, the English version of the GTC shall prevail.

10. Updates to the Terms

The provider reserves the right to amend these GTC at any time. Changes take effect on the date of publication on the website. It is the Player’s responsibility to review the updated terms periodically.

11. Contact

All inquiries are handled confidentially and answered as quickly as possible.

12. Automated Decisions and System Monitoring

The system automatically monitors account activity, IP matches, bonus use anomalies, and transaction patterns. Before any decision with legal effect, human review is conducted.

13. Technical Errors

In case of error, the last valid game round counts. The provider is not responsible for issues caused by the user’s device or network. Incorrectly initiated rounds or improperly activated bonuses may be invalidated and restored based on system logs.

14. Responsible Gambling

WinCraft promotes responsible play: deposit and time limits, playtime reminders, breaks, and self-exclusion options are available. The service is not accessible to persons under 18. Details are provided on the Responsible Gambling page.